Terms & Conditions

1. Overview

These Terms & Conditions govern the use of this website and the purchase and access of any products offered under The Neutral Authority Method™.

By accessing this website or purchasing any product, you agree to be bound by these Terms.

If you do not agree, you should not use this website or purchase any products.

2. Intellectual Property

All materials provided through The Neutral Authority Method™, including but not limited to:

• Frameworks
• Scripts
• Diagnostic tools
• Written content
• E-books
• PDFs
• Course materials
• Branding and trademarks

are the intellectual property of The Neutral Authority Method™.

Materials are licensed for individual use only.

You may not reproduce, republish, share, distribute, resell, or modify the materials for commercial purposes without prior written consent.

Unauthorised use may result in legal action.

3. Educational Purpose Only

All content is provided for educational and professional development purposes.

Nothing contained within the materials constitutes legal advice, employment advice, psychological services, therapeutic intervention, or business consultancy.

Application of the material remains the responsibility of the purchaser.

4. No Guarantees

The Neutral Authority Method™ does not guarantee specific outcomes, including but not limited to:

• Financial results
• Salary increases
• Promotions
• Negotiation outcomes
• Workplace behavioural changes

Results vary based on individual implementation and organisational context.

5. Digital Product Delivery & Refund Policy

All products are delivered digitally.

Due to the immediate access and downloadable nature of digital materials, change-of-mind refunds are not offered.

Please review product descriptions carefully before purchasing.

Nothing in this policy excludes, restricts or modifies any rights you may have under Australian Consumer Law.

If a product is not provided as described, contains a major defect, or does not meet consumer guarantees under applicable law, you may be entitled to a remedy as required by law.

6. Limitation of Liability

To the fullest extent permitted by law, The Neutral Authority Method™ excludes liability for any indirect, incidental, special or consequential loss arising from use of the materials.

Where liability cannot be excluded under Australian Consumer Law, liability is limited to the resupply of the product or the cost of resupply.

7. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.